Seattle Waterfront

Seattle Waterfront

Thursday, July 9, 2015

Donor Spirituality

In order to solicit gifts and ensure the most generous donations possible, nonprofits aim to make potential donors feel welcomed and valued. Toward that end, development workers often encourage funders to talk with them about their most deeply held values. Will organizations most likely understand this accommodation of donors strictly as a means of attracting generous gifts? Or, will accommodating the personal visions and missions expressed by donors come to be seen as a good that is worth advancing in itself? How eager will most nonprofits be to serve as conduits for women and men of means wishing to speak as well as give? Will most nonprofits worry that indulging donors’ deep self-expression might risk compromising the organization’s primary mission?

Clearly, organizations need individual funders. Funders also need organizations. As advocates for relationship-based development point out, donating gives people the chance to fulfill themselves spiritually, to enact their highest vision. In providing such opportunities, a not-for-profit does far more than indulge the whims of its benefactors. Helping donors fulfill themselves spiritually is as crucial as any other work done by the organization because it enables donors to become their best selves. It heightens their moral and ethical motives. It increases their energy. It expands their capacity to trust. It redoubles their confidence in the organization’s mission. It serves them and the organization. Organizations must commit themselves to carrying out this work with passion, confidence, and love.

Benefactors’ spiritual fulfillment may seem irrelevant to the many social activists who prioritize grassroots empowerment over donor empowerment. Although empowering donors is a worthy pursuit, it will inevitably be scoffed at by some organizational staffers, especially those with a progressive bent. To convince skeptical staff members, proponents of donor empowerment would need to demonstrate a link between donors’ spiritual and ethical fulfillment and the organization’s instigation of meaningful social change. Indeed, proponents would need to show that people of means are attentive and open to ideas generated by and for less affluent stakeholders.

John Bloom, Vice President for Organizational Culture at RSF (Rudolf Steiner Foundation) Social Finance, makes a compelling case that organizations should prioritize the self-actualization of their funders. Any such commitment, according to Bloom, tends to fall victim to organizations’ inadequate support for fundraising. Bloom laments, as an example, what he sees as a “wealth-resistant” attitude and an anti-development bias plaguing Waldorf schools. Faculty, in particular, look down on development work as sordid—as foreign to the institution’s high ideals. Their objection, Bloom suggests, is that development accommodates and celebrates a group hardly deserving of the school’s foremost attention: wealthy, powerful individuals. Because of their wealth resistance, Waldorf schools dedicate insufficient resources to development. Indeed, they sometimes leave advancement work to volunteers.

Bloom contends that such wealth resistance harms the institution. It does so not only by diminishing the institution’s capacity to raise money, but also by limiting the service work that the institution does on behalf of the wider community. When fundraisers are not supported from within, they cannot serve as conduits for donors’ self-expression. The institution is then inhibited from serving one of its most important, core constituencies. Donors need and deserve better.

Bloom maintains that development workers need to be fully equipped to build trusting relationships with donors—relationships that nurture communication about donors’ intended spiritual and social activism. If those relationships suffer, then so does the activism of donors. And so does the public, which would benefit from their activism.

Insofar as a nonprofit serves its donors, it helps enable a key democratic function. Donors generally are educated individuals of means. Frequently, they are well traveled. Their affluence may provide them vast opportunity to acquire the insight and tools crucial for far-reaching leadership. By nurturing and even catalyzing their leadership, the nonprofit acts as an NGO of sorts, a civil-society organ enacting a kind of leadership more flexible and innovative than what public officials can provide. In an age when the state is often dismissed as unresponsive to the citizenry, there exists a heightened need for ethical and enlightened civic activism. A nonprofit can help fill this need, not only through its provision of vital services but also through its support for experienced leaders leveraging their resources to serve the common good.

An organizational staff, including teachers, would be most likely to champion the empowerment of donors if the donor-activists were guided by ideals akin to those expressly informing the work of the organization. Such a match might at times exist. In the case of Waldorf schools, donors seeking to advance the faculty’s liberal mission might attract the faculty’s support. But even those donors would face a formidable hurdle. As Bloom points out, Waldorf faculty are resistant both to wealth and “to the people who have it.” To the faculty, donors represent a privileged class likely unattuned to the needs and values of ordinary people. Faculty—the soldiers on the ground—doubt whether the higher-ups really “get it.”

My point here is not to argue either that wealthy donors make good leaders or that they do not. My point is that nonprofits will sometimes remain unwilling to give development specialists all the backing they need to build relationships conducive to realizing donors’ full range of desires.

Undoubtedly, some wealthy philanthropists question the efficacy of empowering non-elites. Such an attitude may well reveal itself and thereby paint philanthropists generally in a light unattractive to many nonprofit workers. Organizational “foot soldiers” may become confirmed in their belief that elites influence the institution differently from how the foot soldiers themselves would wish. They may conclude that efforts to serve donors’ personal “development” will clash with the institution’s stated function, especially when that function is to meet the needs and wishes of society’s less fortunate.

Even liberal philanthropists—consciously or unconsciously—may subscribe to the conception of stewardship put forth by Andrew Carnegie in his 1889 essay, “Wealth.” Carnegie saw personal fortune as the product of virtue. Men (always men) of means had the exclusive ability as well as the opportunity to create a good society. It was incumbent on them to use their fortunes to fund whatever causes they considered worthy. Simply to disperse money among poorer citizens would be to throw money down a black hole; money could nurture society’s wellbeing only when it was invested purposefully and wisely by those who accumulated it. Men of privilege were uniquely suited, and specially obligated, to lead.

Is it reasonable for an organization’s foot soldiers to mistrust donors who think as Carnegie did? Do generous elitists threaten broad-based democracy? Are progressive staffers destined to support the cultivation of wealthy donors only as a sordid means to a necessary end?

To avoid such a clash in interests, it is incumbent on foot soldiers and wealthy donors alike to challenge their preconceptions about class interests and their impact on staff or donor behavior. And this asks all parties to step back, remember the high calling of nonprofit work, and allow themselves to trust that all involved parties will bring wisdom to the process.

Staff, board, and donors already care enough to do this. All are guided by more than benevolent motives and more than the wish to realize themselves ethically and spiritually. All parties take the organization’s mission seriously. Why else would they care enough to mistrust in the first place? Caring parties are likely to care about the organization’s success at carrying out its mission. Such success depends on all contributors rising up and becoming their best selves—on their moral, emotional, and intellectual growth. Contributors’ trust in their fellow contributors is necessary if the organization is to achieve its highest goals.

Perhaps this requires a leap of faith by those who remain skeptical. No matter. Leaps of faith are central to contribution. All parties arrive at the work with the desire and the capacity to trust and dream, and it is these faculties that must expand. Staff and board need to risk trusting that even the wealthiest of donors will seek to empower the organization’s constituents. Donors must, even for a moment, believe that the poor, uneducated, and frequently untrained recipients of their beneficence are capable of developing in all kinds of necessary ways. Trust in the human capacity to love and grow needs to inform everyone’s contribution.

As we take on the world’s most important work, let us challenge one another to become our very best selves.